Overview:

This Trade-In Programme Purchase Agreement is entered into by Brightstar 20:20 UK Limited (company registered in England with registration number 08401611) with its registered office at Weston Road, Crewe, Cheshire CW1 6BU, England, email helpdesk@telenor.bg (“Brightstar”) through Apple Premium Reseller scheme (“APR”), and Customer.

“Customer” means the person of legal age (and legal representatives of minors or people who lack legal capacity) trading in an Eligible Device in accordance with these terms and conditions.
“Eligible Device” means any device that is eligible for this Trade-In Programme Purchase Agreement as determined by Brightstar.
“APR” means Retailers who participate in the Apple Premium Reseller programme. These Retailers are Independent 3rd party and are not owned by Apple

Customer expressly accepts and understands, acknowledges and agrees that the APR is not part of the Contract and therefore has no liability to the Customer in respect of this Trade-In Programme Purchase Agreement and agrees not to hold the APR responsible in of the transaction made under this Trade-In Programme Purchase Agreement, unless APR's acts were performed with bad faith and/or gross negligence.
If any provision of this Trade-In Programme Purchase Agreement is found to be in breach of the applicable law, regulation or similar statute and, as a result, this Trade-In Programme Purchase Agreement becomes partially null, avoidable and/or unenforceable, this Trade-In Programme Purchase Agreement shall be deemed reduced to the valid and enforceable provisions, and shall remain in force without the invalid and/or unenforceable provisions if it is still possible to fulfil its object and achieve its intended objectives.

Customer represents and warrants that:

- there are no liens, encumbrances or security interests in or attached to the Eligible Device and that no other party has a legal interest in it;
- any items Customer seeks to trade in/recycle through the Trade-In Programme shall not infringe on any third-party intellectual property right (including copyright, trademarks, patent, trade secrets or other proprietary right);
- they are not an Apple reseller; and
- the Eligible Device is not counterfeit, stolen or fraudulent. 

Ownership transfers to Brightstar:

Upon receipt and acceptance of the Eligible Device by Brighstar acting through the APR, title of ownership in such Eligible Device transfers to Brightstar from the Customer and Customer disclaims any further right, title or interest in and to the Eligible Device or any items contained therein. As from that moment any risk, loss or damage on the Elegible Device shall be passed to Brightstar.

Purchase of new Eligible Device:

Customer agrees that the value received by them for their current Eligible Device is in the form of a discount against purchase of new Apple equipment. There is no cash alternative.

Customer’s responsibility for their data:

Customer agrees that they have the sole responsibility to keep a separate backup copy of any files or data before transferring ownership of the Eligible Device to Brightstar; and that Customer has taken reasonable steps to eliminate and delete files and data that are deemed personal or confidential from the Eligible Device, and in the case of a Product with an IOS operating system has additionally removed the iCloud account from the Eligible Device. Data recovery is not a part of the services provided by Brightstar or the APR and the APR and Brightstar accept no responsibility or liability for any lost files or data once the Eligible Device is in the ownership of Brightstar.
Brightstar shall take reasonable actions to wipe or remove any stored data from the Eligible Device, however Brightstar accept no responsibility for failure to maintain the integrity or confidentiality of any files or data unless a damage is caused due to bad faith or gross negligence of Brightstar.
Brightstar under the reasonable suspicion that the Eligible Device is lost or stolen, will act according to the applicable rules and will not give any discount unless the legitimate ownership is proved.

General Terms and Conditions:

This Trade-In Programme Purchase Agreement is provided for lawful purposes only, and Customer agrees to indemnify the APR and Brightstar and any of their directors, officers, employees, affiliates, subsidiaries or agents from and against any claims brought against any of them arising from gross negligence or bad faith of the Customer related to this Trade-In Programme Purchase Agreement or for any breach of these terms and conditions attributable to Customer.
Customer expressly accepts that Brightstar will under no circumstances be liable for any special, indirect, incidental or consequential damages resulting from this Trade-In Programme Purchase Agreement except for those deriving from bad faith or gross negligence.
Customer expressly accepts, to the extent permitted by applicable law, that Brightstar, the APR and their affiliates’ entire liability, if any, from any cause whatsoever with respect to this Trade-In Programme Purchase Agreement shall not exceed 100% of the discount provided against the purchase of new Apple equipment except it is evidenced that the damage is atributable to fraud or gross negligence of Brightstar.

Personal Data Protection:

Customer is informed that personal data [to include the datas to be filed] may be included in a personal data file whose owner is Brightstar, which Customer consents. The purpose for which they are stored is the management of Trade-In Programme. The personal data provided will never be used for other than the above described purpose. In addition, the Customer authorizes Brightstar to notify the APR about their personal data included in this form for the same previous purpose in relation to the management of the provision of this Trade-In Programme. Customer may exercise the rights of access, rectification, cancellation and opposition to Brightstar by sending email to helpdesk@telenor.bg.

Applicable Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with UK Law. If a dispute, controversy or difference is not amicably settled, it shall be finally resolved by jurisdiction of Courts and Tribunals of the city of (to be included with the consumer’s address or the place of performance of the agreement -where the APR Store is located-).

1. Applicability

This Privacy Policy and Security Statement (“Statement”) applies to this website(“Site”), which is owned and operated by Brightstar 20:20 UK Limited (“Brightstar 20:20 UK Limited” or “we”) for the purpose of providing information about certain products and services offered by the companies represented on this Site (“Sellers”). Brightstar 20:20 UK Limited may operate other websites that are governed by different privacy policies and security statements.
This Statement supplements Brightstar 20:20 UK Limited’s Terms of Use, and is incorporated into such Terms of Use. In the event of any conflict between the Terms of Use and this Statement, this Statement shall prevail.

2. General

We recognise that privacy and security are a concern for most individuals accessing the Internet. Whether you are buying one of the quality products or services offered on this Site, or just browsing our Site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information. By visiting and by using our Site, you agree to be bound by the terms and conditions of this Statement as currently in effect. If you do not agree, please do not access or use our Site.
If we decide to change this Statement, the changes will be posted here on the Site, so please check back periodically to ensure you have the most current policy. Your continued use of this website will mean that you accept any changes to this Statement.

3. Personal Information

This Statement applies only to personal information collected and stored from users of our Site. Information submitted solely in a business capacity is not covered by this Statement. “Personal information” is information about a natural person that identifies a specific individual, including, but not limited to, his or her name, title, company, physical and electronic addresses, and telephone and fax numbers. A domain name or Internet Protocol address is not considered personal information.

4. Information Collected

If You Only Visit: If you do nothing during your visit to this Site but browse or download information, we automatically collect and store the following information about your visit:

• The Internet Protocol Address and domain name used, but not the email address;
• The Internet Protocol Address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you and generate statistics used in the management of this site;
• The type of browser and operating system you used;
• The date and time you visited this Site;
• The web pages or services you accessed at this Site;
• The web site you visited prior to coming to this web site;
• The web site you visit as you leave this web site; and,
• If you downloaded a form, the form that was downloaded.

This information does not identify you personally and is used for gathering web site statistics. Our web site logs do not identify a visitor by personal information.
If You Send Us an EMail: You may choose to provide us with personal information, for example, in an email to Brightstar 20:20 UK Limited with a comment or question. We use the information provided to improve our service to you or to respond to your request.
Distribution List: The Site will offer you the option of adding your name and email address to a distribution list for information on new products and services, special offers and other marketing opportunities. We will not add your name and email address to such a list unless you affirmatively permit us to do so — that is, you have “opted in.” You may also remove your name and email address from a distribution list at any time by using the “unsubscribe” technique found in the email message, that is – you may “opt-out” at any time. We will act on your opt-out promptly, but it may not be effective immediately due to normal processing delays.

5. Sharing with Third Parties

Except as outlined below in this Statement, we never provide your personal information to third parties without your consent.

• We may provide personal information from a customer to a third party, including a Seller, as necessary to process that customer’s request or order or otherwise service a customer’s account.
• We reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, and to protect our rights or property. This may include the exchange of information with other organisations for fraud protection and credit risk reduction.
• We reserve the right to use your email or other address to send you important information relating to your account.

The Site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customise your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional. We do not share the names and email addresses of recipients of our distribution list or the results of our surveys and questionnaires with third parties, including Sellers.
We do research on our users’ demographics, interests and behaviour based on the information provided to us when making a purchase, from surveys and from our server log files. We do this to better understand and serve our Users. This research is compiled and analysed on an aggregated basis so as to prevent identification of personal information relating to any one individual. We may share this aggregated data with our Sellers and other business partners. In addition, we will share aggregated data with our Sellers in order to collect funds owed to us by the Sellers and in order to administer our relationships with those Sellers.
In addition, we may disclose information about you if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of Brightstar 20:20 UK Limited or others.

6. Cookies

When you come into our Site, our server attaches a small text file to your hard drive — a cookie. A “cookie” assigns you a unique identifier so that we can recognised you each time you re-enter our Site, so we can recall where you’ve previously been on our site, and which keeps track of the pages you view on our Site. Cookies help us deliver a better Site experience to our users.
This information collected by using a cookie is sometimes called “clickstream”. We use this information to understand how our users navigate our Site, and to determine common traffic patterns, including what site the user came from. We may use this information to make site navigation and product recommendations, and to help redesign our Site in order to make your experience on our Site more efficient and enjoyable. We may also use this information to better personalise the content, banner ads and promotions that you and other users will see.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject all cookies, you will be unable to use those services or engage in activities that require the placement of cookies. Certain aspects of the Site may not function properly if you set your browser to reject all cookies.

7. Security

This Site uses Secure Sockets Layer (SSL) encryption technology. The SSL protocol provides server authentication, data integrity and privacy on the Web. SSL encrypts your personal and financial information as it is being transmitted, including credit card information, and also verifies the identity of the server and that the original message arrives at its destination.
No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from this Site, and therefore you use this Site at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. We also cannot be responsible for criminal acts of third parties, such as “hackers”, who may seek to compromise our security measures through unlawful means. Industry-accepted security measures have been integrated into the design, implementation and day-to-day operation of the Site.

8. Children

This site is intended for use by persons over the age of 13. Brightstar 20:20 UK Limited does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this website by users under 13 years of age. If a child under the age of 13 submits personal information to this Site, we delete the information as soon as we discover it and do not use it for any other purpose. Brightstar 20:20 UK Limited encourages parents to take an active role in their children’s use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.
Parents who are concerned about their child’s possible unauthorised use of the Site may contact us at info@mobilephonexchange.co.uk.

9. Endorsements and Links to Other Sites

This Site may contain advertising for the purpose of commercial information and hyperlinks to, or web addresses of, the Web sites of other organisations. When you visit such other websites, you are no longer on our Site and you are subject to the privacy and security policies of the new site. We do not review these other privacy and security policies and takes no responsibility for them.

10. Prohibitions on Use

• Using the Site to transmit any material (by email, instant messaging, posting or otherwise) that intentionally or unintentionally violates any applicable local, national or international law, or any rules or regulations promulgated hereunder is prohibited.
• Using this Site to access or to attempt to access the accounts of others or to penetrate or attempt to penetrate security measures of Brightstar 20:20 UK Limited’s or another entity's computer software or hardware, electronic communication system or telecommunication system, whether or not the intrusion results in the corruption or loss of data, is prohibited.
• Using Brightstar 20:20 UK Limited to collect or attempt to collect personal information about third parties without their knowledge or consent is prohibited.

11. Violations of the Statement

Brightstar 20:20 UK Limited maintains active processes to ensure compliance with this Statement, as well as with legal requirements, contractual agreements and other commitments in the handling of private information. All violations of this Statement will be strictly enforced. Brightstar 20:20 UK Limited requests that anyone who believes that there is a violation of this Statement direct the information to info@mobilephonexchange.co.uk.

12. Changes and Enquiries

We may change, modify or withdraw this Statement at any time without notice. If you have questions regarding this Statement or want to be removed from a mailing list, please contact us at info@mobilephonexchange.co.uk.